Front Desk Scripts - Beginners
The most underrated and underperformed portion of most spinal decompression practices is the front desk's ability to properly handle the often times difficult questions over the phone from prospective patients. It is our experience that only about 10% of clinics are properly trained to answer phone calls from prospective patients. Trainings include The "Phone 10 Commandments", "Phone Etiquette", "Initial Phone Call", "Phone Checklists", and more.